Image via Wikipedia   The root word of ‘manager’ is ‘manage’ and the expectation is to manage all operations or services. This means managing staff, too, and that can be hair-raising at times.    The best managers know exactly what it’s like to perform the staff’s duties because they are part of their team, and work with the staff. Of course, this isn’t always possible, but it makes for good relationships with employees and better service for customers.    Try to communicate what is wanted very clearly. Not everyone thinks … [Read more...]